Congress Plaza Hotel - Chicago

520 South Michigan Avenue, Chicago, United States, 60605  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Congress Plaza Hotel - Chicago

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 44 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa & wellness center

Verified Reviews:

  • Location good - Beds comfortable - Shower functioned well
  • Comfortable room - High ceilings - Big windows
  • Nice sized room - Beautiful view - Hotel is outdated
  • Close to cta trains - In room safe - Old furnishings
  • Phenomenal location - Super check-in - No issue with elevators

Overview

Congress Plaza Hotel enjoys convenient positioning in the vicinity of parks and a river along with a theater, a college and an university campus. The excellent building was renovated in 1993 and now combines art deco architecture with modern technology.

This hotel is situated 1300 meters away from The Field Museum. The property is set a 10-minute stroll from Chicago center.

Within walking distance of South Loop district with an oceanarium and a cinema.

Set within a 15-minute walk from LaSalle \"L\" (Blue Line) underground station. Congress Plaza Hotel is 20 minutes’ drive away from Midway airport.

Rooms

The hotel comprises 871 tasteful guestrooms. Some rooms feature views over Grant Park and Lake Michigan. Other comforts include coffee/tea makers and a stove for self-catering.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The lounge restaurant serves American dishes. At the modern lobby bar guests will enjoy a selection of coffee, beers and cocktails. Serving a wide assortment of dishes, Tamarind and Mercat a la Planxa are about 200 meters from the property.

All visitors are offered a full breakfast for a fee. 

Services

There are cars for rent on site.

Relax

Congress Plaza Hotel also offers cribs and a playroom for guests staying with children. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at USD 44 per day.

Number of floors:   14.  Number of rooms:   871.

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Facilities

General

  • Non-smoking rooms
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course

Services

  • Airport shuttle
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Game room

Leisure facilities

  • Spa & wellness center
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Courtyard view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 17 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
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Hotel Address:

520 South Michigan Avenue, Chicago, United States, 60605

Get directions
City Center
  • Chicago
    2000 ft
Airports
Train Stations
  • Van Buren Street Station
    1000 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Artist's Cafe (cuisine: American, Greek)
    500 ft
  • Mercat a la Planxa (cuisine: Spanish)
    800 ft
Parks
  • Grant Park
    1400 ft
Beaches
  • North Avenue Beach
    2600 ft
  • Ohio Street Beach
    1.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    14
  • Number of rooms:
    871

Rooms and availability

Premium King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Living room
  • Bedding:Sofa bed
  • Dining:Refrigerator
Room Description:

Our non-smoking premium king bed room is a spacious 450 square feet room that includes a single king bed and a living room area with a sofabed that is great for lounging or as an extra bed later on at night. The room comes equipped with a 32-inch flat screen TV, a refrigerator to keep any perishable goods and a work desk. Make sure to take advantage of our free high-speed Internet.

Premium Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Living room
  • Bedding:Sofa bed
  • Dining:Refrigerator
Room Description:

Our premium two double bed room is great for families or small groups. This spacious 450 square feet room includes two double beds and a living room area with a sofabed that is great for lounging or as an extra bed later on at night. The room comes included with a refrigerator to keep your perishable goods in and a work desk. Make sure to take advantage of our free high-speed Internet.

Park King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Large windows
  • Telephone
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Media:Wake up service
Congress Plaza Hotel photos Room Suite
Park King Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Living room
  • Connecting room
  • Telephone
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Media:Wake up service
Skyline One-Bedroom Corner King Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Work desk
  • Living room
  • Floor to ceiling windows
  • Ergonomic chair
  • Bedding:Sofa bed
  • Dining:Refrigerator
Room Description:

This Corner Suite offers tremendous natural light due to our floor-to-ceiling windows that also give you an incomparable view of the spectacular Chicago skyline and the lovely Grant Park. Depending on the season, enjoy views of Lake Michigan, Millenium Park, and the famous Chicago Museum Campus. The suite has a bedroom with a King size bed, a separate living area with a pull-out sofa bed giving you a little more privacy on a family getaway, or space for a meeting if you are traveling on business. The living area includes a work desk with outlets, convenient ergonomic rolling chair, and a mini-fridge. Each room a features flat screen TV.

Skyline One-Bedroom Corner Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Work desk
  • Living room
  • Floor to ceiling windows
  • Ergonomic chair
  • Bedding:Sofa bed
  • Dining:Refrigerator
Room Description:

This corner suite offers tremendous natural light due to our floor-to-ceiling windows that also give you an incomparable view of the spectacular Chicago skyline and the lovely Grant Park. Depending on the season, enjoy views of Lake Michigan, Millenium Park, and the famous Chicago Museum Campus. The suite has a bedroom with two double size beds, a separate living area with a pull-out sofa bed, giving you a little more privacy on a family or friend's getaway. The living area includes a work desk with outlets, convenient ergonomic rolling chair, and a mini-fridge. Each room features a flat screen TV. 

Congress Plaza Hotel photos Exterior Hotel information
Standard Run Of House Room Assigned On Arrival
Lake view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • Air conditioning
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Unwind after a long day in our spacious standard two double bed guest room and ensure a good night’s rest after a hectic day. This non-smoking room features a work desk, a 32-inch flat screen TV, an iron and ironing board, and hairdryer. Be sure to stay connected and search for activities near the hotel with our free high-speed wireless Internet.

Congress Plaza Hotel photos Exterior Hotel information
King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Large windows
  • Connecting room
  • High ceiling
  • Top floor
  • Armchair
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Step into one of our beautiful Lakeview King rooms and take in the spectacular views of Grant Park, the Buckingham Fountain, and Lake Michigan. Located in all three towers on the Michigan Avenue end of the hotel, these rooms are appointed with a decorative round table and two chairs. Executive travelers may request a "Business Class” Lakeview King, which also features a work desk and chair.

Congress Plaza Hotel photos Exterior Hotel information
King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|Standard Suite, 1 King Bed, Lakeside

Two-Bedroom King Suite
Courtyard view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Telephone
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Media:Wake up service
Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Ergonomic chair
  • Fax machine
  • Dining:Refrigerator
  • Media:LCD TV
Room Description:

40-inch TV, work desk, ergonomic chair, mini-fridge, complimentary WiFi Relax in this stylish approximate 220 sq. ft. 2 queen-sized beds room. Enjoy a restful night's sleep in the Suite Dreams® by Serta bed, which provides the perfect balance between comfort and support. Work in comfort at the desk with ergonomic Mirra chair by Herman Miller. Watch a program on the 40-inch LCD TV or surf the web with complimentary WiFi access. This room also features a mini-fridge, adjustable air-conditioning, Keurig® and an iron/ironing board to make you feel at home. Stay connected to the office with our 24-hour business center, which provides complimentary printing, fax and copy machines.

Holiday Home
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Internet access
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
Room Description:

Take a load off after a busy day in one of our non-smoking guest rooms, the perfect home away from home. These rooms feature one queen bed, a coffee maker, a mini-fridge and high-speed Internet. You can also relax with our wonderful lake view.

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Suite with Double bed

City Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Internet access
  • Work desk
  • Dining:Coffee/tea maker
Room Description:

Whether you're in the city for business or pleasure, we can assure you a relaxing night in our standard king guest rooms. This non-smoking room comes equipped with one single king bed for your rest and relaxation. It also features a work desk, a coffee maker, a 32-inch flat screen TV, coffee maker and more. Be sure to take advantage of our free high-speed wireless Internet.

Family Two-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Internet access
  • Work desk
  • Living room
  • Bedding:Sofa bed
  • Dining:Refrigerator
Room Description:

This room is great for large families and/or small groups. The layout of our two bedroom suite uniquely features adjoining rooms with a single king bed, another room with two double beds and a separate living room area that has a sofabed included. This marvelous suite includes a mini-fridge, work desk and free wireless high-speed Internet.

Congress Plaza Hotel photos Exterior Hotel information
Family Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 Super King-size bed and 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite|Family Suite - SMOKING OR NONSMOKING

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Ergonomic chair
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Wake up service
  • Radio
Room Description:

This room blends Art Deco style with classic detail. Enjoy a boutique hotel experience located in the heart of Chicago. With tremendous natural light due to our floor to ceiling windows, this room is ideal for business travel or simply relaxing on your visit. The room features two double beds, a work desk with outlets, convenient ergonomic rolling chair, TV and a mini fridge. ROOM DETAILS 4 People 192 ft2 / 18 m2 Amenities Coffeemaker Personal Refrigerator Air Conditioned Alarm Clock Bath Tub Bathtub Cable TV Complimentary Internet Access Connecting Rooms Cribs Available Double Bed Hairdryer In Room Iron Ironing Board Radio Shower Smoke Detectors Telephone Toilet TV TV Remote Control Wi-Fi

Congress Plaza Hotel photos Room Suite
Deluxe King Suite
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • Bathtub
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Living room
  • Connecting room
  • Telephone
  • Bathroom:Spacious bathroom
  • Walk in shower
  • Roll in shower
  • Bedding:Sofa bed
  • Cribs available
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
Room Description:

Our 550 square feet non-smoking mobility accessible deluxe king suite features a king bed room that is partially divided from the living room area. This room also offers one 32-inch flat screen TV in each room, a refrigerator, a spacious bathroom, a roll-in shower and a sofabed in the living room area. The free wireless Internet is also an added bonus.

Spacious One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Bathroom:Roll in shower
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

This spacious 510 square foot, 1 bedroom mobility & hearing accessible non-smoking suite contains one king-sized bed featuring our clean & fresh Hampton bed in the bedroom & a separate living area with a full-sized sofa bed. The bath is equipped with accessible roll-in shower. The suite also has a visual smoke & fire alarm devices. Prepare quick meals in the kitchenette area with granite countertop, sink, mini-fridge & microwave. You will also find that these suites offer a separate vanity area from the bathroom, perfect for getting ready for that night out in Chicago. This suite has comfortable soft seating, a HDTV, & easy to operate alarm clock/radio. The free WiFi access will help you stay connected while on the road. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the coffeemaker with tea service and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

Comfort Dormitory Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Work desk
  • Ironing facilities
  • Ergonomic chair
  • Armchair
  • Fax machine
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:LCD TV
Room Description:

40-inch TV, work desk, ergonomic chair, mini-fridge, complimentary WiFi Relax in this stylish approximate 200 sq. ft. king room. Enjoy a restful night's sleep in the Suite Dreams® by Serta bed. Work in comfort at the desk with ergonomic Mirra chair by Herman Miller. Watch a program on the 37-inch LCD TV or surf the web with complimentary WiFi access. This room also features a mini-fridge, adjustable air-conditioning, Keurig® and an iron/ironing board to make you feel at home. Stay connected to the office with our 24-hour business center, which provides complimentary printing, fax and copy machines.

Congress Plaza Hotel Location

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  • Underground stations
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  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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What's nearby

Tourist attractions

Train stations

Museums

Universities, Institutes

  • Roosevelt University400 ft
  • Undergraduate Admissions400 ft
  • Television Dept400 ft
  • College of Arts and Sciences400 ft
  • Brandeis University400 ft
  • Liberal Education400 ft
  • Columbia College-Academic Comp400 ft
  • Columbia College400 ft
  • Chicago College Prfrmng Arts400 ft
  • Management400 ft
  • American Floral Art School400 ft
  • English Department400 ft
  • Columbia College-Radio Dept400 ft
  • Harrington Institute-Interior400 ft
  • Columbia College-Science/math400 ft
  • Center For Psychoanalytic400 ft
  • Film and Video400 ft
  • American Academy of Art700 ft

College Campuses

Local attractions

  • Michigan Avenue Bridge5000 ft
    Michigan Ave., Chicago
  • Wrigley Building5200 ft
    410 North Michigan Ave, Chicago
  • McCormick Freedom Project1.0 mi
    435 North Michigan Avenue, Chicago
  • 333 West Wacker Drive5200 ft
    333 W. Wacker Dr., Chicago
  • Tribune Tower1.0 mi
    435 N. Michigan Ave., Chicago

Near the hotel

  • Museum of Contemporary Photography300 ft
    Columbia College, Chicago
  • Willow Creek Chicago400 ft
    Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago
  • Spertus Institute of Jewish Studies500 ft
    610 S Michigan Ave, Chicago
  • Harold Washington Library Center1000 ft
    400 South State Street, Chicago
  • Auditorium Theatre300 ft
    50 East Congress Parkway, Chicago
  • Fine Arts Building500 ft
    410 S. Michigan Ave., Chicago
  • Art Institute of Chicago2000 ft
    111 S Michigan Ave, Chicago

Restaurants nearby

  • Artist's Cafe500 ft

    Address: 412 S Michigan Ave
    Phone: (312) 939-7855

    Cuisine: American, Greek
    Price Range: USD 2 - USD 32

  • Cafecito600 ft

    Address: 26 E Congress Pkwy
    Phone: 312-922-2233

    78% likes this, based on 76 reviews
    Cuisine: Cuban

  • Dunkin' Donuts600 ft

    Address: 600 S Wabash Ave
    Phone: 312-786-9750

    77% likes this, based on 45 reviews

  • Mercat a la Planxa800 ft

    Address: 638 South Michigan Avenue
    Phone: 312-765-0524

    62% likes this, based on 303 reviews
    Cuisine: Spanish
    Price Range: USD 31 - USD 50

  • Tamarind700 ft

    Address: 614 S Wabash Ave
    Phone: (312) 379-0970

    68% likes this, based on 112 reviews
    Cuisine: Thai, Asian
    Price Range: USD 1 - USD 20

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    14
  • Number of rooms:
    871

Congress Plaza Hotel Reviews

Guest reviews are submitted by our customers after their stay at Congress Plaza Hotel

Average guest rating

6.8out of 10
Very good
Based on 987 reviews

Guest reviews

  • Older travelers
    5.8

    Excellent location, with a great view of Lake Michigan. I was really surprised to find a hotel in Chicago for less than $100 a night. I also like the history and the fact that it is thought to be haunted. I love staying places with history.

    I was really bothered by the fact I had to cross a picket line to go into the hotel. I do not feel good staying someplace where people are not paid fairly. I also thought the service was very minimal. For example, when we returned on Saturday at 3:30 for a nap before going out in the evening for an early dinner and a show, our room had not been cleaned. I was told they would have to clean it right away or not at all. I just had them drop off towels because we wanted to relax.

  • Single
    7.8

    Historical place and a really confortable!

    There is not a free internet in any room. You need to pay almos 10 dollars for a day, I just stayed one night but imagine that I would stay 5 nights ... 50 dollars...

  • Couple
    9.2

    Amazing view of Grant Park/Navy Pier from our room. The bed was extremely comfortable. Location convenient for city trip as it is possible to walk to most popular areas. We needed prompt laundry/drycleaning services and this was not a problem. In less than 8 hours our clothing was taken care of and delivered to our room. Very convenient. We have stayed here before and will stay here again in the future.

    Internet access should be free of charge in my opinion. $7 for 24 hours of wireless access in the lobby or $10 for 24 hours of cable hook up access in the room is a little much. The hotel is classy, this takes away from that...

  • Couple
    6.6

    I loved the location of the hotel. It was within walking distance to many restaurants including Lou Malnati's and Giordano's. It was very close to Grant and Millennium Park as well as the magnificent mile. It was only a 5 minute taxi ride to all the bars on State and District st. The location was the best. Also, the hotel staff from bell man to front desk were very knowledgeable and were able to give his tips on where to find the hidden gems of Chicago! The bar staff was great. Our bartender Lydia was very knowledgeable and friendly towards my girlfriend and I and she made awesome drinks!

    Though the location was great, the hotel itself wasn't so great. Once you get in the hotel is gorgeous but the rooms not so much. The room we got clearly indicated that it was a non-smoking room but once we got in the room, the room smelled like it had been smoked in for 4 nights straight. I had to go down to the front desk just to make sure that I wouldn't be charged a $250 smoking fee for a non smoking room that smelled like smoke. There were no microwaves and no refrigerators so we weren't able to bring left overs from the amazing restaurants. The housekeeping staff was annoying. They kept trying to come in our room to clean it while we were still there. Each time we would tell them no thank you and an hour later they would be back to clean it again! I would recommend this hotel only because of its convenient location and friendly staff.

  • Older travelers
    6.6

    We had a horrible experience with the beligerent man next door. We also didn't feel security did their best to get him to quiet down. After calling security at 3am the gentleman proceeded to slam his door repeatedly and left the volume on his television extremely loud even after leaving his room. We were sleepless from 3am until after 5am. When we complained the desk said "you can choose to move rooms.". That seemed very inconsiderate and we felt as though it was our fault and we should "move" or else that's what we should deal with. The complaint should have been handled better as it was not our fault.

  • Couple
    8.8

    As a carpenter I notice details. The rooms trim and up keep was aged, however very clean. The furniture and bed looked good and I loved the high ceiling. A quick mattress check showed no bed bugs. We wanted just to chow on a deep dish and stay close to the highway but for the non prime time rate plus parking we choose to drive another 30 min off of rt. 80, and wake up downtown and take a quick site seeing before we rolled out. I liked the price and location.

    It is aged.I Suppose you could keep the classic style but it needs new trim, doors, tile, etc. Furniture was cool. Price and cleanliness kept us at our little off course downtown Chicago loop.

  • Single
    7.4

    Location cleanliness

    Lack of wireless internet in rooms cost of internet service poor lighting

  • Family with children
    9.6

    When we arrived I asked for a room facing the lake, and they gently gave us one room with a nice view. The location was perfect, near Millenium Park, so we could easely see The Cloud in different hours of the day, and different weather conditions, with sun, without it, by night, it was very nice. Besides we were also very closed to the Art Museum, the Architect Foundation, the Loop. We could walk to the Magnificent Mile, or take a bus everywhere very easely. It was a very good choice, considering also the price.

    The only thing that was complicated was not having a free wi-fi, and even paying we had to go down to the hall, it didn't work in the rooms.

  • Older travelers
    6.6

    Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

    A strike was on and this was uncomfortable to say the least

  • Group of friends
    7.4

    The hotel was historical, built in 1893, and in a great location by Grant Park!

    Our bathroom door did not have a lock, only a hole in the door where the lock used to be. Staff wasn't very friendly.

  • Older travelers
    10.0

    Because we were able to reduce our room cost through a discount vendor we were able to stay at this classic Chicago hotel. We enjoyed being adjacent to Grant Park and the nearby lakefront parks and walkways. We enjoyed the convenience to Chicago cultural activities (attended Buddy Guy's Legends Blues Club, Kinky Boots theatre production, and took a Chicago Architecture Foundation river cruise) and of course, shopping. We loved being right there in the middle of everything. We enjoyed breakfast twice in the hotel restaurant.

    Nothing comes to mind. Oh, we did not use the hotel WiFi service because of the cost. Really, you couldn't include it in the room cost like other hotels.

  • Single
    3.8

    Nothing. It was shokingly low standard.

    The first room I got was half in basement, with windows high up on the wall. The corridor smelled like there has been a water leakage for a long time (half rotten smell). In the room there was a stale smell, almost camouflaged by anit-bug sprays. I demanded a new room, and got it. Next room had full size windows, but smelled awful: Thick,dirty carpets, and the whole room smelled strongly from from germ-killers. Still, there was a big cocharage in the bath room. Gloomy, poorly-lit room and all corridors. Very claustrofobic. In the elevator, I heard other guests complained about their rooms. This hotels needs complete renovation to justify the location and name. I'll never go back.

  • Family with children
    7.0

    Large room

    Reserved two adjoining rooms for two nights. One room had no water (sink or shower) and toilet would not flush. Reported first night. Some water pressure returned but no hot water and no working toilet. Reported on check-out. Told no manager on duty - would need to email complaint for credit on bill.

  • Family with children
    5.8

    air conditioning was not tempt friendly, could not walk around in socks they would get dirty, fairly noisy, outdated layout

  • Older travelers
    10.0

    We liked the Congress Plaza Hotel location and historical beauty. The view was excellent. Beds were comfortable. We'll be back.

    It is a bit warm in the rooms.Air conditioning wasn't the best. I wouldn't stay there in the summer.

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
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Hotel Address:

520 South Michigan Avenue, Chicago, United States, 60605

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City Center
  • Chicago
    2000 ft
Airports
Train Stations
  • Van Buren Street Station
    1000 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Artist's Cafe (cuisine: American, Greek)
    500 ft
  • Mercat a la Planxa (cuisine: Spanish)
    800 ft
Parks
  • Grant Park
    1400 ft
Beaches
  • North Avenue Beach
    2600 ft
  • Ohio Street Beach
    1.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    14
  • Number of rooms:
    871