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Congress Plaza Hotel - Chicago

520 South Michigan Avenue, Chicago, Illinois, United States, 60605  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Congress Plaza Hotel - Chicago

Wi-Fi
Parking

USD 44 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Spa & wellness centre

Laundry

Verified Reviews:

  • Location good - Beds comfortable - Shower functioned well
  • Comfortable room - High ceilings - Big windows
  • Nice sized room - Beautiful view - Hotel is outdated
  • Close to cta trains - In room safe - Old furnishings
  • Phenomenal location - Super check-in - No issue with elevators

Overview

Congress Plaza Hotel provides guests with a fascinating accommodation in a shopping area of Chicago. The hotel was opened in 1983 in a 14-story historic building and renovated in 1993.

Congress Plaza Hotel enjoys a convenient setting in the heart of Chicago and offers direct access to Midway Airport and Lake Michigan. The property is located within a 10-minute walk to the center of Chicago.

Shoppers will find stores and shops within a few minutes of the hotel.

Art Institute of Chicago train station is swiftly reachable. Midway airport can be reached within 20 minutes' drive.

Rooms

This hotel comprises of tasteful rooms including flat, tower king suite and two-bedroom king suite with such comforts as complimentary Wi-Fi, a heating system, a private safe, TV and a writing desk. Some rooms at Congress Plaza Hotel have a view over the lake. They boast standard décor and offer coffee/tea makers, a fridge and a stove.

Eat & Drink

The restaurant at Congress Plaza Hotel features stunning views and serves contemporary meals. Guests can try refreshing drinks in the wine bar. Tamarind and Mercat a la Planxa are located within 200 meters away.

All visitors are offered a full breakfast for a fee. 

Services

Airport transfer, 24-hour reception and valet cleaning service as well as allergy-free rooms, a designated smoking area and a luggage storage are available for guests' use.

Relax

The property features cribs and a playroom for children. A gym and a fitness centre are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

No internet access available

Guest Parking

Private parking is possible on site at USD 44 per day.

Number of floors:   14.  Number of rooms:   871.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Vending machines
  • Lobby
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant with air conditioning
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Game room

Spa & Leisure

  • Spa & wellness centre
  • Jacuzzi

Room view

  • City view
  • Courtyard view
  • Lake view
  • Park view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
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Hotel Address:

520 South Michigan Avenue, Chicago, Illinois, United States, 60605

Get directions
Airports
Train
  • Van Buren Street Station
    1000 ft
Underground
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Artist's Cafe (cuisine: American, Greek)
    500 ft
  • Mercat a la Planxa (cuisine: Spanish)
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    14
  • Number of rooms:
    871

Rooms and availability

Congress Plaza Hotel photos Room Suite
Park King Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
Congress Plaza Hotel photos Room
Standard Room
Lake view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Large windows
  • Connecting room
  • High ceiling
  • Entire unit wheelchair accessible
  • Telephone
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa bed
  • Cots available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Congress Plaza Hotel photos Room
Standard King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Large windows
  • Connecting room
  • High ceiling
  • Entire unit wheelchair accessible
  • Telephone
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Cots available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Congress Plaza Hotel photos Room
King Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Jacuzzi
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Cots available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Congress Plaza Hotel photos Room
Family Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Coffee machine
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Congress Plaza Hotel photos Room Suite
Deluxe King Suite
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
Small Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Small Twin Room

Park Room
Lake view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
Room Description:

1 Queen Bed, Non-Smoking, High Speed Internet Access, Work Desk, Coffee Maker, Park View

Park King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
Large King Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
Skyline King Suite
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This Corner Suite offers tremendous natural light due to our floor-to-ceiling windows that also give you an incomparable view of the spectacular Chicago skyline and the lovely Grant Park. Depending on the season, enjoy views of Lake Michigan, Millenium Park, and the famous Chicago Museum Campus. The suite has a bedroom with a King size bed, a separate living area with a pull-out sofa bed giving you a little more privacy on a family getaway, or space for a meeting if you are traveling on business. The living area includes a work desk with outlets, convenient ergonomic rolling chair, and a mini-fridge. Each room a features flat screen TV.

Skyline Corner King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Skyline Corner Suite Non-Smoking

Skyline King Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th, Combined Bdrm/living Rm, Sofabed, Full Kitchen

Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

1 Queen Accessible Roll In Shower Non-Smoking - television, smoking policy - non-smoking available, internet access - wireless (complimentary)r

Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Dining:Refrigerator
Corner Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Bedding:Sofa bed
  • Dining:Refrigerator
King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

High ceilings, free WiFi, 42-inch HDTV, refrigerator, accessible tub This accessible, non-smoking room features king-sized clean and fresh Hampton bed and an accessible tub. This room's high ceilings allow added natural light and space. The room features a 42-inch HDTV and easy to operate alarm clock/radio. Free WiFi access will help you stay connected while on the road. You'll also enjoy the convenience of having a coffeemaker with tea service, a refrigerator and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Room Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

High ceilings, free WiFi, 42-inch HDTV, refrigerator, hearing accessible This hearing and mobility accessible, non-smoking room features a king-sized clean and fresh Hampton bed and an accessible tub. This room's high ceilings allow added natural light and space. The room features a 42-inch HDTV and easy to operate alarm clock/radio. Free WiFi access will help you stay connected while on the road. You'll also enjoy the convenience of having a coffeemaker with tea service, a refrigerator and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

Two-Bedroom King Suite
Courtyard view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Large windows
  • Connecting room
  • High ceiling
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Coffee/tea maker
  • Media:LCD TV
  • Wake up service
King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Separate Bdrm/living Rm, Sofabed, Full Kitchen, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

King Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Dining:Refrigerator
Room Description:

Vis Fire Alarm/door/phn Alert, Kitchen, Sofabed, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

King Studio Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bed + Sofabed - Accessible Nonsmoking Studio Suite - Breakfast, Free Wifi, Full Kitchen

King Studio Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Vis Fire Alarm/door/phn Alert, Kitchen, Sofabed, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Quarto Duplo. ROOM ONLY. Standard rate

Standard Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Standard Triple Room

Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Refrigerator
Room Description:

Suite-2 Double Beds, Non-Smoking, Sofabed, High Speed Internet Access, Microwave And Refrigerator, Oversized Room

Queen Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

Separate Bdrm/living Rm, Sofabed, Full Kitchen, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

Suite Matrimonial
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

1 Queen Bed - wake-up service, alarm clock, coffee/tea maker, ironing facilities, smoking policy - non-smoking available, inhouse movies, microwave, hair dryer, refrigerator, daily newspaper, air conditioningr

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Quarto Duplo. ROOM ONLY. Standard rate

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Dining:Refrigerator
Room Description:

This room blends Art Deco style with classic detail. Enjoy a boutique hotel experience located in the heart of Chicago. With tremendous natural light due to our floor to ceiling windows, this room is ideal for business travel or simply relaxing on your visit. The room features two double beds, a work desk with outlets, convenient ergonomic rolling chair, TV and a mini fridge. ROOM DETAILS 4 People 192 ft2 / 18 m2 Amenities Coffeemaker Personal Refrigerator Air Conditioned Alarm Clock Bath Tub Bathtub Cable TV Complimentary Internet Access Connecting Rooms Cribs Available Double Bed Hairdryer In Room Iron Ironing Board Radio Shower Smoke Detectors Telephone Toilet TV TV Remote Control Wi-Fi

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This single king room blends Art Deco style with classic detail. Enjoy boutique hotel experience located in the heart of Chicago. With tremendous natural light due to our floor to ceiling windows, this room is ideal for business travel or simply relaxing on your visit. Also, includes a work desk with outlets, convenient ergonomic rolling chair, TV and a mini fridge. ROOM DETAILS 2 People 1 King Bed 192 ft2 / 18 m2 Amenities Coffeemaker Personal Refrigerator Wi-Fi Air Conditioned Alarm Clock Bath Tub Bathtub Cable TV Complimentary Internet Access Connecting Rooms Cribs Available Hairdryer In Room Iron Ironing Board Radio Shower Smoke Detectors Telephone Toilet TV TV Remote Control

Deluxe Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This single king room blends Art Deco style with classic detail. Enjoy boutique hotel experience located in the heart of Chicago. With tremendous natural light due to our floor to ceiling windows, this room is ideal for business travel or simply relaxing on your visit. Also, includes a work desk with outlets, convenient ergonomic rolling chair, TV and a mini fridge. ROOM DETAILS 2 People 1 King Bed 192 ft2 / 18 m2 Amenities Coffeemaker Personal Refrigerator Wi-Fi Air Conditioned Alarm Clock Bath Tub Bathtub Cable TV Complimentary Internet Access Connecting Rooms Cribs Available Hairdryer In Room Iron Ironing Board Radio Shower Smoke Detectors Telephone Toilet TV TV Remote Control

Economy Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Economy, 10 by 10 foot room with one double bed

Congress Plaza Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Wrigley Building1.1 mi
    410 North Michigan Ave
  • Oak Street Beach1.9 mi
    1000 North Lake Shore Drive, Chicago
  • Lincoln Park3.2 mi
    2045 N Lincoln Park W
  • Water Tower Place 1.6 mi
    835 N Michigan Ave
  • Guaranteed Rate Field 3.2 mi
    333 W 35th St

Near the hotel

  • Michigan Avenue2500 ft
    Chicago, IL 60656 ‎
  • Marina City5000 ft
    300 N. State St.
  • Chicago Board of Trade Building2300 ft
    141 W Jackson Blvd La Salle Street

Restaurants nearby

  • Artist's Cafe500 ft

    Address: 412 S Michigan Ave
    Phone: (312) 939-7855

    Cuisine: American, Greek
    Price Range: USD 2 - USD 32

  • Cafecito600 ft

    Address: 26 E Congress Pkwy
    Phone: 312-922-2233

    78% likes this, based on 76 reviews
    Cuisine: Cuban

  • Dunkin' Donuts600 ft

    Address: 600 S Wabash Ave
    Phone: 312-786-9750

    77% likes this, based on 45 reviews

  • Mercat a la Planxa800 ft

    Address: 638 South Michigan Avenue
    Phone: 312-765-0524

    62% likes this, based on 303 reviews
    Cuisine: Spanish
    Price Range: USD 31 - USD 50

  • Tamarind700 ft

    Address: 614 S Wabash Ave
    Phone: (312) 379-0970

    68% likes this, based on 112 reviews
    Cuisine: Thai, Asian
    Price Range: USD 1 - USD 20

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    14
  • Number of rooms:
    871

Congress Plaza Hotel Reviews

Guest reviews are submitted by our customers after their stay at Congress Plaza Hotel

7.0
Very goodBased on1712 reviews

Guest reviews

  • Single
    7.0

    Proximity on bus line pool table most staff helpful, friendly

    First room was not upgraded. Old carpet, missing molding, train right outside window. Not worth the $133 per night. The thought of spending 7 more days in a room like that almost had me cancelling the upcoming reservation. 2nd room was upgraded - newer carpet, mouldings, wallpaper. However, tub was small which made showering difficult. One morning, water from hot water pipe was running brownish-red, from a rusty pipe, I assume. Will not stay there again.

  • Couple
    7.4

    Location

    I didn't like having to cross a picket-line to check in to the hotel. Also, I know the hotel is very old and that adds a certain charm to it but a fresh coat of paint on the walls and doors wouldn't hurt.

  • Couple
    7.4

    Location.

    There was no air-condition in the room. Heating is central. Because of cold weather outside it was a little bit cold in the room. But the problem was solved by personal heater which was provided by receptionist

  • Single
    7.8

    The view of Grant Park and Lake Michigan was beautiful. It was close to sights. It was old, but the bathroom had new pretty tiles. The room was large compared to the Palmer Hilton.

    Suprise: you will have to cross picket lines as you enter the hotel, and are greeted by security? I am so glad you listed 14.5% tax not included... Then I was suprised by the state and city taxes that were added $974 ended up $1200. For such charges, there should extras. I wish they had free internet and local call access. The breakfast restaurant closed, at 12, rather than change menus... You were supposed to go to their other restaurant after 11 for lunch, no sign posted re hours, or menu, how was I to know?

  • Group of friends
    10.0

    The hotel has amazing history. I loved that you could still feel the history, even though there were many modern touches. The Gold Room is absolutely breathtaking. The location was the tops. After being in the city, we realized just how few hotels there are (especially in this price range that were still this classy!) that had a view of the water. The view from our room was priceless. We looked directly over Grant Park and were able to see beautfiul sunrises. We were in the city, yet not in the middle of all the hub bub. Check in and Check out was a breeze, our room was made up perfectly every day that we used the service and the room was always quiet. We rarely heard hallway noise at all. I would definately recomend this hotel and cannot wait to return again. We will stay here from now on while visiting Chicago!

    The bell man couldnt speak very clearly. He was foreign and we had a difficult time understaning him. He was a bit rude as well. Other than that, everything was perfect. ,

  • Single
    6.2

    The convenient location close to McCormick Show facilities - the helpful nature of the concierges and their ability to source economic limos to the airport etc.

  • Single
    7.4

    the serenety of the place.

  • Single
    7.8

    The location is excelent and the room is very big.

  • Couple
    4.6

    One of the towels in the bathroom was the shape of a swan.

    Lots of negatives - had to pay for wifi, room had damp - everything in the room and on our floor was cold and smelt horrible. Very very old rooms and corridors - it looked like the shining! Paint was peeling off and everthing was worn very badly. Very dated and desperately needs renovation!Windows are so small and room very dark and dingy on the top floor.Air=old andintermittant Worst thing - final bill was MUCH higher than expected - even though I booked though Booked.net things were still added. If I knew the end price would not have stayed here as it is NOT worth the money - the hostel across the road (a HI) has double private rooms for half the price that are new and clean. Never again - I will be staying in the hostel as that is so much better than this hotel- SHAME on Booked.net for not advertising this properly!

  • Older travelers
    7.8

    Location - ease of accessing the Art Institute and Grant Park and not far from the Adler. The restaurant was very convenient for breakfast. The view of Lake Michigan and Navy Pier was great.

    There was no restaurant for dinner that was reasonable. The room was large, but kind of old. The furniture was very old and marred.

  • Group of friends
    2.8

    There was no heat in our room. The staff initially told us the heat would come on around 6:00 pm. Later, they informed us that the heat would not be turned on at all because the outside temperature was unseasonably high for November (50 degrees). Also, we did not have hot water in our room. It was warm at best. The staff told us that the water would not get as hot as your water at home because they coud not run the risk of someone child getting scalded by it. Needless to say, we checke out after the firt night.

  • Single
    8.2

    I like my suite. The view was breath-taking and Loved the separate lounge from the bedroom. I will stay there again.

    That internet is extra. I think it should be part of the room rate to avoid suprises.

  • Single
    7.0

    Lake-side view Ease to the Loop Inexpensive places to eat nearby

    Confusing layout in the building poor heating system place seems on the verge of closing no shops no simple coffee shop

  • Older travelers
    4.2

    nothing but the location

    SERVICE, FRONT DECK SERVICE. unconfortable room, bad Airconditioning ,small bathrooms and very old stile.

  • Older travelers
    8.0

    Rooms need to have decorating updated.

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
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Hotel Address:

520 South Michigan Avenue, Chicago, Illinois, United States, 60605

Get directions
Airports
Train
  • Van Buren Street Station
    1000 ft
Underground
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Artist's Cafe (cuisine: American, Greek)
    500 ft
  • Mercat a la Planxa (cuisine: Spanish)
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    14
  • Number of rooms:
    871